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Contact Us

Have something you'd like to say? Whatever it is, we're here to listen.

It can be frustrating when you need to make a call but aren't sure how to reach the right person. That's why we've listed all the contact numbers you'll need for each enquiry type, so you can easily find the help you need.

It's all part of how we deliver an exceptional customer experience at Vertu Motorcycles. We look forward to hearing from you!

Customer Services

We would like to hear all of your feedback - whether you've had exceptional customer service or feel that we could have done better. We're here for you, and we're all ears.

Sales

Our dedicated Internet Sales Team are committed to helping you with all sales related queries, including New Bikes and Used Bikes

Opening times are 8am until 9pm.

Aftersales

Whether you would like to book your bike in for a service or MOT, book in for an accident repair, sign up to one of our plans or simply talk to a specialist regarding a general query, our friendly Service Centre receptionists will always be happy to help.

Service Plan

Whether you drive a new or used bike, a Service Plan gives you peace of mind knowing all your maintenance costs are taken care of. Click here for more details.

Parts & Accessories

Vertu Motorcycles can supply a wide variety of parts and accessories for your bike at extremely competitive prices. To see what we can do for you, please call the number below.

Media Enquiries

Want to talk to us about any media opportunities? Our Media Enquiries line will be happy to take your call. We look forward to discussing opportunities for exposure to help showcase our brand far and wide. If you have something you'd like to discuss, give us a call!

Vertu Careers

We have nearly 6,500 dedicated colleagues nationwide. If you think you have what it takes to join the team, click the link below to visit our dedicated careers website.

Sell My Motorcycle

If you're thinking about selling your motorbike, our expert team is ready to help! Our simple 3-step process means you'll be sorted in no time at all: Value it. Book it. Sell it. There's no obligation to sell, no admin fees, and your valuation is valid for 7 days. Opening times are 8am until 9pm.

Do you require a specific dealership?

If you would like the contact details of a specific dealership click here to visit our dedicated find a dealer section, which will lead you to the contact numbers for all enquiries including sales, aftersales and parts.

FAQs

For general queries please check out our FAQ page

Our head office address is: Vertu House, Fifth Avenue Business Park, Team Valley, Gateshead, Tyne and Wear, NE11 0XA .

Make a general enquiry

If you're not totally sure what you're looking for or you'd like to contact us with a general enquiry, our friendly team is here to help.

Your Details

Please enter your full name
Email Address must be entered
Contact telephone number must be entered
Please Enter Your Comments

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a sales enquiry

Seen something you like? Your local friendly experts are here to answer any questions!

Your Details

Forename must be entered
Surname must be entered
Mobile Telephone must be between 10 and 11 digits and start with a 0.
Email Address must be entered
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.

Make a servicing enquiry

If your bike is ready for a service, we're here to help book you into the service centre of your choice, at a time that suits you - with no upfront payment required!

Your Details

Please enter your full name
Post Code must be entered
Contact telephone number must be entered
Email Address must be entered
Please enter a vehicle registration
Add any information that you think will help us speed up the process

Please click here if you would like advance notice of offers and special events.

We will use this information to contact you about your chosen vehicle. We will also retain it in case you contact us in the future, to obtain feedback from you and to contact you about other offers and services provided by our group that may be of interest to you.

By providing your details you consent to this and to us contacting you by the methods of contact that you have given above. You can tell us at any time if you don't want us to contact you.

For more details on how we use your information please see our Privacy Policy (shown at the bottom of each web page).

* Denotes a Mandatory field.